US Phishing Simulations are intermittently inaccessible

Incident Report for Proofpoint Security Awareness

Resolved

This incident has been resolved.
Posted May 27, 2026 - 12:17 EDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted May 26, 2026 - 22:16 EDT

Investigating

We’re currently investigating an issue causing customers to receive a “Cannot load page” error when accessing the Phishing Simulation Tool in ZenGuide. Our team is investigating the issue.
Posted May 26, 2026 - 12:45 EDT
This incident affected: U.S. Environment (Simulated Phishing - U.S.).
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