All Systems Operational

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Welcome to Proofpoint Security Awareness status page to inform you of the state of the security education system.

Uptime over the past 90 days. View historical uptime.
U.S. Environment Operational
90 days ago
99.99 % uptime
Today
Training Platform - U.S. Operational
90 days ago
100.0 % uptime
Today
Simulated Phishing - U.S. Operational
90 days ago
100.0 % uptime
Today
PhishAlarm - CLEAR - U.S. Operational
90 days ago
99.99 % uptime
Today
Reporting Operational
90 days ago
100.0 % uptime
Today
Europe Environment Operational
90 days ago
100.0 % uptime
Today
Training Platform - Europe Operational
90 days ago
100.0 % uptime
Today
Simulated Phishing - Europe Operational
90 days ago
100.0 % uptime
Today
PhishAlarm - CLEAR - Europe Operational
90 days ago
100.0 % uptime
Today
Reporting Operational
90 days ago
100.0 % uptime
Today
Asia/Pacific Environment Operational
90 days ago
100.0 % uptime
Today
Training Platform - Asia Pacific Operational
90 days ago
100.0 % uptime
Today
Simulated Phishing - Asia Pacific Operational
90 days ago
100.0 % uptime
Today
PhishAlarm - CLEAR - Asia Pacific Operational
90 days ago
100.0 % uptime
Today
Reporting Operational
90 days ago
100.0 % uptime
Today
Canada Environment Operational
90 days ago
100.0 % uptime
Today
Training Platform - Canada Operational
90 days ago
100.0 % uptime
Today
Simulated Phishing - Canada Operational
90 days ago
100.0 % uptime
Today
PhishAlarm - CLEAR - Canada Operational
90 days ago
100.0 % uptime
Today
Reporting - Canada Operational
90 days ago
100.0 % uptime
Today
India Environment Operational
90 days ago
100.0 % uptime
Today
Training Platform - India Operational
90 days ago
100.0 % uptime
Today
Simulated Phishing - India Operational
90 days ago
100.0 % uptime
Today
PhishAlarm - CLEAR - India Operational
90 days ago
100.0 % uptime
Today
Reporting - India Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

May 15, 2026

No incidents reported today.

May 14, 2026

No incidents reported.

May 13, 2026

No incidents reported.

May 12, 2026

No incidents reported.

May 11, 2026

No incidents reported.

May 10, 2026

No incidents reported.

May 9, 2026

No incidents reported.

May 8, 2026

No incidents reported.

May 7, 2026

No incidents reported.

May 6, 2026
Phishing Simulation Campaign issue
Resolved - We identified an issue following a recent platform update that impacted campaign scheduling and delivery for a subset of customers. This specifically affected campaigns with simulations scheduled to send after Tuesday, April 28 (AP ), Wednesday April 29 (EU), and Thursday April 30 (US).

- Campaigns in a Pending or Created state with a past start date did not begin as expected and no emails were sent.
- Campaigns that were already in progress at the time of the update, and had already successfully sent emails prior to the update, will not send any further emails.

The issue has been resolved, and campaign processing is now functioning as expected. We have also improved our observability to better detect and prevent similar delays or disruptions in the future.

Next steps for impacted customers:

- For campaigns that did not start: clone the campaign, delete the inactive one, and update the schedule before relaunching.
- For campaigns partially sent: create a new campaign targeting only users who did not receive emails to preserve scheduling behavior. 
 
We sincerely apologize for the inconvenience and any additional effort required. This occurred as part of ongoing platform modernization efforts aimed at improving overall system performance and reliability. If you need assistance, please contact our support team.
May 6, 17:00 EDT
Identified - We recently identified an issue affecting some phishing simulation campaigns following a system update.

Our team has determined the root cause and is actively working on a solution to address the impact. We are taking steps to ensure affected campaigns are handled appropriately and will provide updates as progress is made.

We apologize for any disruption this may have caused and appreciate your patience while we work to resolve this.
May 1, 16:00 EDT
May 5, 2026

No incidents reported.

May 4, 2026

No incidents reported.

May 3, 2026

No incidents reported.

May 2, 2026

No incidents reported.

May 1, 2026
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