All Systems Operational

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Welcome to Proofpoint Security Awareness status page to inform you of the state of the security education system.

Uptime over the past 90 days. View historical uptime.
U.S. Environment Operational
90 days ago
99.99 % uptime
Today
Training Platform - U.S. ? Operational
Simulated Phishing - U.S. ? Operational
PhishAlarm - CLEAR - U.S. ? Operational
Reporting ? Operational
90 days ago
99.99 % uptime
Today
Europe Environment Operational
Training Platform - Europe ? Operational
Simulated Phishing - Europe ? Operational
PhishAlarm - CLEAR - Europe ? Operational
Asia/Pacific Environment Operational
Training Platform - Asia Pacific ? Operational
Simulated Phishing - Asia Pacific ? Operational
PhishAlarm - CLEAR - Asia Pacific ? Operational
Canada Environment Operational
90 days ago
99.94 % uptime
Today
Training Platform - Canada ? Operational
90 days ago
99.88 % uptime
Today
Simulated Phishing - Canada ? Operational
90 days ago
100.0 % uptime
Today
PhishAlarm - CLEAR - Canada ? Operational
90 days ago
99.88 % uptime
Today
Reporting - Canada ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Nov 3, 2025

No incidents reported today.

Nov 2, 2025

No incidents reported.

Nov 1, 2025

No incidents reported.

Oct 31, 2025

No incidents reported.

Oct 30, 2025

No incidents reported.

Oct 29, 2025
Report Suspicious and End User Sync Issues
Resolved - Microsoft has resolved their incident.
Oct 29, 19:50 EDT
Identified - Our Report Suspicious and End User Sync features are experiencing issues due to an issue occurring in Microsoft Azure. We are monitoring the issue and we'll notify when Microsoft provides additional information.

https://azure.status.microsoft/en-us/status
Oct 29, 13:22 EDT
Oct 28, 2025

No incidents reported.

Oct 27, 2025
ZenGuide - Admin and Training Functionality
Resolved - The issue has been resolved.
Oct 27, 14:33 EDT
Identified - We are currently aware of issues relating accessing Training and Admin functionality in our product. Users may have difficulty accessing or receive errors when attempting to perform these actions.
Oct 27, 14:05 EDT
Oct 26, 2025

No incidents reported.

Oct 25, 2025

No incidents reported.

Oct 24, 2025

No incidents reported.

Oct 23, 2025

No incidents reported.

Oct 22, 2025

No incidents reported.

Oct 21, 2025
US - Service disruption
Resolved - This incident has been resolved.
Oct 21, 15:35 EDT
Update - We are continuing to monitor for any further issues.
Oct 21, 15:34 EDT
Update - We are continuing to see delays in our Training Export Only Reports. We are in the process of mitigating the issue and will update further once it is resolved. All other systems and real time reporting are operational at this time.
Oct 21, 10:28 EDT
Update - The majority of our systems have recovered from the service disruptions. Training, Report Suspicious and Phishing Simulations are all operational. Users may experience data delays in our reports while the data is being processed.

We are continuing to monitor our systems to ensure that it remains operational while AWS restores its services.
Oct 20, 18:12 EDT
Monitoring - Due to our products reliance on AWS we are experiencing service disruptions until the issue has been resolved by AWS.

https://health.aws.amazon.com/health/status
Oct 20, 09:25 EDT
Oct 20, 2025
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